Finding the right solution
Meet with variety of leading industry technology and solution providers, all in one place. Discover new enterprise solutions and connect with industry providers, industry executives and peers. Engage in the latest technological advancements in the industry and see them in action through interactive demonstrations, strategic workshops and focused presentations. Gather the information needed to develop successful and efficient strategies of international standard by leveraging the available technologies to create innovative business value. Recognised as the leading customer expereince and contact centre event, the CEM Africa Summit aims to offer exceptional value to your organisation.
Solutions on offer;
• Contact centre infrastructure
• CRM solutions and customer analysis
• Business intelligence
• Business continuity and disaster recovery
• Help desk solutions
• HR & recruitment
• Outsourced contact centre solutions
• Consultants and legal
• IT service management
• Telephony – VoIP, IVR
• Workforce management