The Customer Experience Management Africa Summit is co-located with the CXA Awards. Click here to visit the CXA Awards website

Wynand Smit

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With over 10 years of operational and strategic experience in the SA contact centre industry, Wynand’s understanding of technology and its application to business has benefitted multiple organisations across a variety of industries. As CEO of contact centre services provider INOVO, he is passionate about using the contact centre as a platform to drive positive change in a business.