Ric Wilson is a Senior Product Manager focusing on the Workforce Optimisation Suite. This includes the following solutions: Aspect Workforce Management, Aspect Quality Management, Aspect Performance Management, and Speech Analytics.
Ric has been with Ninzi Connect for 9 years. Previously he worked in the Banking and Telecommunications industries in both Sales and Workforce.
Ric is currently the President of ASUGA (Aspect Software User Group Association) which is a worldwide organisation for Aspect users.
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