The Customer Experience Management Africa Summit is co-located with the CXA Awards. Click here to visit the CXA Awards website
Joe Fuster is Global Head of the Customer Experience (CX) Cloud at Oracle. He is responsible for driving the growth for the cloud portfolio of integrated applications across three domains, marketing, sales and service.
Joe frequently speaks at industry events on digital transformation, growth strategies, and how artificial intelligence is changing Customer Experience.
With more than 25 years of experience as a Customer Experience business and technology executive, Fuster has worked intensively with global corporations to drive transformative change with customers and partners and inspire innovation.
Before joining Oracle, Fuster served as the global head of sales for customer engagement and commerce at SAP, where he led a team more than 500 sales and consulting professionals serving customers in more than 80 countries. Prior to SAP, Fuster led the enterprise, strategic customer business for Salesforce.com in the central USA.
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