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Alichia Griffith is a Senior Solutions Consultant at Genesys for the Southern East African region. In this capacity, Alichia collaborates and works closely with Account Executives, Channel Partners and Customers to discover, plan and engineer Genesys solutions to ensure that all business and customer experience objectives are met through the different strategies utilised. She has worked on large scale customer experience projects across a wide range of vertical markets over the past three years with Genesys.
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