The Customer Experience Management Africa Summit is co-located with the CXA Awards. Click here to visit the CXA Awards website
Achievement Awards Group (AAGroup) is in the business of engaging, motivating and rewarding people – the people who make business work. For over 35 years we’ve been driven by understanding what motivates customers, partners and employees, and use the latest findings in human behaviour and neuroscience to design, develop and deliver human performance solutions that get positive results.
Our solutions span every type of engagement – from rewarding employees and motivating loyal partners, to developing, recognising, rewarding and retaining loyal customers. And our services are comprehensive – from research to programme management, reward procurement and reporting.
We've joined forces with our long-standing partners at MaritzCX to deliver the most comprehensive and impactful CX solutions. Together, we know how to make holistic connections and understand the central role employee and partner engagement play in creating exceptional customer experiences.
MaritzCX combines superior research expertise, sophisticated data analysis and robust technology to create CX programmes optimised for real-time customer experience management. The right information delivered to the right people in the right format allows for real-time response and real-time rewards for the people responsible for customer success.
AAGroup and MaritzCX combine decades of industry expertise and technology to deliver integrated CX solutions designed to help companies achieve their CX goals and see earlier, sense faster, and act more personally throughout the operations of their business.
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