6th Annual Customer Experience Management Africa Summit.16 - 17 August 2017. Century City Conference Centre, Cape Town.  Register Now

Conference Features

Our Advisory Panel

Jean Ochse

Head, Benefits Tracking & Extraction, Retail bank

Standard Bank

Chantel Botha

Head of brand & Customer Experience Strategy 

BrandLove

Eddie Moyce

Former Chief Customer Experience Officer

MTN

Craig Lee

Former Customer Experience & Brand

Emirates

 
Simon Cranswick

Managing Director
 

Anana Africa

     
     

 

TV Righs

TV Righs

Media Coverage

Media Coverage

Licensing

Licensing

Ticketing

Ticketing

Broadcasting

Broadcasting

Other

Other

Suppliers

Suppliers

Newspapers

Newspapers

Exhibitors Fee

Exhibitors Fee

Numismatic

Numismatic

Pages

Kinetic Corporate Video

 

More Videos

News

22 Aug 2016
The 5th Annual Customer Experience Management Africa Summit took place at the Century City Conference Centre in Cape Town on 17th and 18th of August...
15 Aug 2016
Oracle Marketing Cloud will be presenting three workshop sessions as Platinum Sponsors at the 5th Customer Experience Management Africa Summit, ...
15 Aug 2016
Effective Intelligence, the official bronze sponsor of the Customer Experience Management Africa Summit 2016 - has released its "for delegates only"...
12 Aug 2016
Achievement Awards Group (AAGroup)  will be presenting two workshop sessions at the 5th Customer Experience Management Africa Summit, taking place...

Supporting Organisations

Testimonials

"Met my expectations fully, very professionally managed. Excellent speakers - obviously I would like to be invited again!"

Adcorp, Labour Market Analyst

"I was very impressed with the event. The facility, quality of delegates and overall organisation was excellent."

Latham & Watkins, Senior Technology and Outsourcing Lawyer

"One of the best organised events I've ever attended or spoken at. I was really impressed.”

Quirk, Head of Social Media and CRM

"It was slick and professional - very impressed with the organisation. It was a pleasure to be invited to address delegates at such a well-organised and professional event - well done."

JH Performance Management, Brand Strategist

"Accessible speakers, engaging audience, fun venue - better than expected. I really enjoyed being involved- thank you!"

Gunstons Attorneys, Director

We're Starting In

Dates & Venue

16 -17 August 2017.
Century City Conference Centre,
Cape Town.

About CEM Africa

The CEM Africa Summit brings you the latest developments in a rapidly evolving industry with a topical agenda that focuses on improving your organisation’s CX initiatives to result in increased customer acquisition, customer loyalty and revenue.

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Contacts

For general information about Customer Experience Management Africa Summit, including registration, please contact us at:

  • info@kineticevents.net
  • +27 (0)21 180 4700
  • +27 (0)86 547 5371
  • 2nd Floor, Dean Street Arcade Dean Street, Newlands, Cape Town, 7700, South Africa