5th Annual Customer Experience Management Africa Summit. 2 - 3 August 2016. Century City Convention Centre, Cape Town.  Register Now

Conference Features

Our Advisory Panel

 

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TV Righs

Media Coverage

Media Coverage

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Licensing

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Ticketing

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Broadcasting

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Other

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Suppliers

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Exhibitors Fee

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News

08 Feb 2016
The South African contact centre industry has evolved to such an extent that it is becoming the focal point for corporate sales, servic, and support...
01 Dec 2015
We are both excited and pleased to welcome our newest advisory panel member, Chantel Botha from Brandlove. We believe this collaboration will...
06 Nov 2015
In its fifth year, the Customer Experience Management Africa Summit is one of South Africa’s most respected and fastest growing summits. The summit...
29 Jul 2015
The 4th Customer Experience Management Africa Summit kicked off to a fantastic start in Cape Town on 22 July when 350 CX professionals gathered to...

Testimonials

"Met my expectations fully, very professionally managed. Excellent speakers - obviously I would like to be invited again!"

Adcorp, Labour Market Analyst

"I was very impressed with the event. The facility, quality of delegates and overall organisation was excellent."

Latham & Watkins, Senior Technology and Outsourcing Lawyer

"One of the best organised events I've ever attended or spoken at. I was really impressed.”

Quirk, Head of Social Media and CRM

"It was slick and professional - very impressed with the organisation. It was a pleasure to be invited to address delegates at such a well-organised and professional event - well done."

JH Performance Management, Brand Strategist

"Accessible speakers, engaging audience, fun venue - better than expected. I really enjoyed being involved- thank you!"

Gunstons Attorneys, Director

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Dates & Venue

2 - 3 August 2016.
Century City Convention Centre,
Cape Town.

About CEM Africa

The CEM Africa Summit brings you the latest developments in a rapidly evolving industry with a topical agenda that focuses on improving your organisation’s CX initiatives to result in increased customer acquisition, customer loyalty and revenue.

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Contacts

For general information about Customer Experience Management Africa Summit, including registration, please contact us at:

  • info@kineticevents.net
  • +27 (0)21 180 4700
  • +27 (0)86 547 5371
  • 2nd Floor, Dean Street Arcade Dean Street, Newlands, Cape Town, 7700, South Africa