4th Annual Customer Experience Management Africa Summit. 22 - 23 July. Cape Town. Africa's most influential gathering on customer experience.    Register Now

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News

29 Jul 2015
The 4th Customer Experience Management Africa Summit kicked off to a fantastic start in Cape Town on 22 July when 350 CX professionals gathered to...
21 Jul 2015
The Customer Experience Management (CEM) Africa Summit opens this week at the Westin Hotel in Cape Town from 22 to 23 July 2015. Its industry-focused...
25 Jun 2015
Customers expect real-time answers to questions such as: Why is my connection down? Did you receive my change request? When will I get a confirmation...
12 Jun 2015
Getting the inside story on the CX tricks of the trade.   Over 250 CX Heads from over 50 top South African organisations are gathering in Cape Town...

Testimonials

"Met my expectations fully, very professionally managed. Excellent speakers - obviously I would like to be invited again!"

Adcorp, Labour Market Analyst

"I was very impressed with the event. The facility, quality of delegates and overall organisation was excellent."

Latham & Watkins, Senior Technology and Outsourcing Lawyer

"One of the best organised events I've ever attended or spoken at. I was really impressed.”

Quirk, Head of Social Media and CRM

"It was slick and professional - very impressed with the organisation. It was a pleasure to be invited to address delegates at such a well-organised and professional event - well done."

JH Performance Management, Brand Strategist

"Accessible speakers, engaging audience, fun venue - better than expected. I really enjoyed being involved- thank you!"

Gunstons Attorneys, Director

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Dates & Venue

22 - 23 July 2015
The Westin Hotel
Cape Town

About CEM Africa

The CEM Africa Summit brings you the latest developments in a rapidly evolving industry with a topical agenda that focuses on improving your organisation’s CX initiatives to result in increased customer acquisition, customer loyalty and revenue.

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Contacts

For general information about Customer Experience Management Africa Summit, including registration, please contact us at:

  • info@kineticevents.net
  • +27 (0)21 180 4700
  • +27 (0)86 547 5371
  • 2nd Floor, Dean Street Arcade Dean Street, Newlands, Cape Town, 7700, South Africa