4th Annual Customer Experience Management Africa Summit. 22 - 23 July. Cape Town. Africa's most influential gathering on customer experience.    Register Now

Conference Features

Keynotes

Keynotes from thought leaders

Panel Discussions

Strategies that really work

Technology Workshops

9 Interactive workshops

Network

Education, networking & thought provoking

Advisory Panel

Mumbi holds a BSc. Electrical & Electronics Engineering Honours from JKUAT, Kenya and a MBA from Gordon Institute of Business Science.

Angela Odame

Previously, National Channel Manager, Helen now heads up Channels at Tsogo Sun.

Helen Kotze

Claudia joined the aviation industry in 2006 and currently heads up Customer Care at Airports Company South Africa (ACSA).

Claudia Ramsden

Amanda is the founder of Truth. Prior to Truth, she spent many years at British Airways leading sales and marketing directions across the UK, Africa, Middle East and Asia.

Amanda Cromhout

TV Righs

TV Righs

Media Coverage

Media Coverage

Licensing

Licensing

Ticketing

Ticketing

Broadcasting

Broadcasting

Other

Other

Suppliers

Suppliers

Newspapers

Newspapers

Exhibitors Fee

Exhibitors Fee

Numismatic

Numismatic

Pages

Kinetic Corporate Video

Latest News

13 Apr 2015
Intuate Group, a privately owned company that provides specialised, integrated technology and people solutions has recently confirmed their position...
27 Mar 2014
IQ Business is busy redefining management consulting.  They tackle the challenges their clients face by leveraging their research and that of their...
27 Mar 2014
One of the world's leading consumer engagement platforms, Bazaarvoice, has recently confirmed their position as Gold Sponsor at the 4th Customer...
27 Mar 2014
With production of the 4th annual Customer Experience Management Africa Summit now in full swing, we are looking forward to bringing you another...
27 Mar 2014
South Africa's top Customer Experience Management summit is back for a 4th year and returning attendees have signed up for another chance to meet...
27 Mar 2014
Make your mark in 2015 by gaining additional knowledge and expertise from leading CX professionals. The 4th Customer Experience Management Africa...

Supporting Organisations

Testimonials

"Met my expectations fully, very professionally managed. Excellent speakers - obviously I would like to be invited again!"

Adcorp, Labour Market Analyst

"I was very impressed with the event. The facility, quality of delegates and overall organisation was excellent."

Latham & Watkins, Senior Technology and Outsourcing Lawyer

"One of the best organised events I've ever attended or spoken at. I was really impressed.”

Quirk, Head of Social Media and CRM

"It was slick and professional - very impressed with the organisation. It was a pleasure to be invited to address delegates at such a well-organised and professional event - well done."

JH Performance Management, Brand Strategist

"Accessible speakers, engaging audience, fun venue - better than expected. I really enjoyed being involved- thank you!"

Gunstons Attorneys, Director

We're Starting In

Dates & Venue

22 - 23 July 2015
The Westin Hotel
Cape Town

About CEM Africa

The CEM Africa Summit brings you the latest developments in a rapidly evolving industry with a topical agenda that focuses on improving your organisation’s CX initiatives to result in increased customer acquisition, customer loyalty and revenue.

Stay Connected on:

Contacts

For general information about The Customer Experience Africa Summit, including registration, please contact us at:

  • Kinetic (@) kineticevents.net
  • +27 (0)21 180 4700
  • +27 (0)86 547 5371
  • 2nd Floor, Dean Street Arcade Dean Street, Newlands, Cape Town, 7700, South Africa