5th Annual Customer Experience Management Africa Summit. 17 - 18 August 2016. Century City Convention Centre, Cape Town.  Register Now

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News

22 Apr 2016
The 5th Customer Experience Management Africa Summit welcomes top brands to the agenda this year.  Justine Cullinan, Station Manager for 5fm will...
11 Apr 2016
Designing the journey for employees and the customers they serve have become crucial.  In a world where competition is rife and customers are diverse...
04 Apr 2016
Create the ultimate experience for your customer to align themselves to your brand Hear from our panel of experts at the 5th Customer Experience...
26 Feb 2016
Data has become the currency of the digital landscape. Irrespective of industry sector, no company can afford not to manage, analyse, and execute on...

Testimonials

"Met my expectations fully, very professionally managed. Excellent speakers - obviously I would like to be invited again!"

Adcorp, Labour Market Analyst

"I was very impressed with the event. The facility, quality of delegates and overall organisation was excellent."

Latham & Watkins, Senior Technology and Outsourcing Lawyer

"One of the best organised events I've ever attended or spoken at. I was really impressed.”

Quirk, Head of Social Media and CRM

"It was slick and professional - very impressed with the organisation. It was a pleasure to be invited to address delegates at such a well-organised and professional event - well done."

JH Performance Management, Brand Strategist

"Accessible speakers, engaging audience, fun venue - better than expected. I really enjoyed being involved- thank you!"

Gunstons Attorneys, Director

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Dates & Venue

17 - 18 August 2016.
Century City Convention Centre,
Cape Town.

About CEM Africa

The CEM Africa Summit brings you the latest developments in a rapidly evolving industry with a topical agenda that focuses on improving your organisation’s CX initiatives to result in increased customer acquisition, customer loyalty and revenue.

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Contacts

For general information about Customer Experience Management Africa Summit, including registration, please contact us at:

  • info@kineticevents.net
  • +27 (0)21 180 4700
  • +27 (0)86 547 5371
  • 2nd Floor, Dean Street Arcade Dean Street, Newlands, Cape Town, 7700, South Africa